Return and Refund Policy

At Archies Footwear, we want you to love what you order. If something isn't right, we're here to help. This policy explains how returns and refunds work.

Return Window

You may request a return within 14 days of receiving your order. To be eligible, items must be unused, unworn, in their original condition, and with all original tags and packaging intact.

Non-Returnable Items

There are no categories of items excluded from returns. Any product may be returned provided it meets the eligibility conditions described above.

Return Shipping Costs

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot guarantee that we will receive returned items sent without tracking.

How to Request a Return

• Email us at support@usearchiesfootwear.com within 14 days of receiving your order, including your order number and the reason for the return.
• Our team will review your request and send you return instructions, including the return address.
• Pack the item securely in its original condition and ship it back using a trackable method.
• Once your return is on its way, share the tracking number with us so we can follow its progress.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval of your refund. If approved, your refund will be processed within 7 business days to your original payment method. Depending on your bank or card issuer, it may take additional time for the funds to appear in your account.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us at support@usearchiesfootwear.com as soon as possible so we can make it right.

Contact Us

For any questions about returns or refunds, reach us at support@usearchiesfootwear.com.

Last updated: July 20, 2026